FREQUENTLY ASKED QUESTIONS • What is home staging? Home staging is the process of preparing your property for sale by improving how it looks, feels and photographs. The aim is to create a welcoming, polished home that helps potential buyers see the property's potential. • Do you stage occupied homes? Yes. Vesta Home currently specialises in Occupied Home Staging — helping homeowners prepare their lived-in property for sale without requiring you to move out before your home is marketed. • Do I need to buy new furniture? Not necessarily. We start by looking at what you already have and how your furniture and décor can be rearranged, edited and styled to present your home at its best. If something would genuinely improve the presentation, we can discuss suitable additions. • Will you tell me what I need to remove? Yes. Part of the staging process is identifying what may distract buyers, make rooms feel smaller or prevent the home from being photographed at its best. Recommendations are always practical and focused on preparing your property for sale. • Do you offer decluttering? Yes. Decluttering & Home Organisation can be added to your Home Staging package if you need additional hands-on support getting your home sale-ready. • Do I have to get rid of my belongings? No. The aim is not to make your home empty or impersonal. We will look at what should stay, what could be stored elsewhere and what may need to be removed temporarily to create a more spacious and appealing presentation. • Can you help me prepare my home for photography? Absolutely. Photography preparation is an important part of the staging process. We will consider furniture placement, styling, visual distractions and finishing touches to help your home look its best in photographs. • Do you work with my estate agent? Yes. If appropriate, Vesta Home can work alongside your estate agent and take their marketing requirements into consideration when preparing your property. • Can you guarantee that my property will sell faster or for more money? No. Every property and market is different, and no staging service can guarantee a particular sale price, timeframe or buyer response. The purpose of staging is to improve the presentation of your property and create the strongest possible first impression. • How does the process work? We start with a consultation to understand your property, timeline and goals. Depending on the package you choose, this is followed by a practical action plan and/or hands-on staging sessions in your home. • What is included in the Staging Consultation? The Staging Consultation is a focused on-site assessment of your home. We look at each relevant room and identify the key changes that could improve the property's presentation, followed by a practical written action plan. • What is included in Occupied Home Staging? The Occupied Home Staging package provides hands-on support to prepare your home for sale, including furniture rearrangement, room styling, finishing touches and preparation for property photography. • Can I add extra support if I need it? Yes. If your home requires additional decluttering, organisation or other support, we can discuss this during the project. Any additional costs will always be agreed with you before the additional work is carried out. • When do I pay? Payment is required in full before your service begins. For on-site services, payment must be received before your appointment is confirmed and your visit takes place. • What happens after I make payment? Once payment has been received, your booking will be confirmed and we will arrange the next steps. For on-site services, we will agree a suitable date and time for your visit. • Are furniture, décor and storage products included? The standard staging package focuses on working with your existing home and belongings. Any additional furniture, décor, storage products or other purchases required for your project will be discussed separately and are not included unless specifically stated in your package. • What if I need something that isn't included in my package? That's absolutely fine. If something additional would be useful during your project, we'll discuss it with you first. No additional costs will be added without your agreement. • Do you provide packing, removals or storage? No. Vesta Home does not provide removal or storage services. However, we can provide practical recommendations about what may need to be packed away or temporarily stored as part of preparing your home for sale. • Do you stage vacant properties? Vesta Home currently specialises in occupied homes and does not offer vacant property staging. • Where do you offer Home Staging? On-site Home Staging is available across Birmingham and the West Midlands, with travel outside the usual service area considered on request. Online consultations are also available where appropriate. • How far in advance should I book? Ideally, book your staging service before your estate agent photographs the property and before your listing goes live. If you're already on the market, it's still worth getting in touch — we can discuss what could be improved and the best next step. • Is Home Staging only for expensive properties? No. Good presentation matters regardless of the property's price point. The service is about making the most of the home you already have and presenting it clearly to potential buyers. • What if I don't know where to start? That's exactly what the consultation is for. You don't need to have everything figured out before contacting Vesta Home. We'll look at your home together and identify the priorities.